1. Cookie policy
Woulgan (‘WOULGAN’ or ‘we’ or ‘us’) uses cookies to give you a better online experience. In order to make full use of the WOULGAN website (‘Website’), your computer, tablet or mobile phone will need to accept cookies. We feel that it is important that you know what cookies our Website uses and for what purposes. This will help to protect your privacy, while at the same time providing you with the best online experience.
2. What is a cookie?
A “cookie” is a small text file that is sent to your browser and stored on your computer’s hard drive when you visit our Website. Each time you use the same computer to access our Website, our web servers will be notified of your visit and in turn we may have knowledge of your visit and the pattern of your usage.
This Cookie Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the other information we may collect and how we may use your personal information.
3. What sort of cookies does our Website use?
Some cookies are necessary for the operation of our Website. For example, when you log in, a cookie will help us recognize you as an existing user and show you the right information. If you choose to block them some aspects of the site may not work for you.
Non necessary cookies are used to collect statistical information about the usage of our Website and research visiting patterns.
- FUNCTIONAL COOKIES: Functional cookies are essential and help you navigate the Website. They enhance the user friendliness of the Website for visitors. These cookies also help to support website security and basic functionality.
- ANALYTICS COOKIES: Analytics cookies help us to understand the behaviour of our visitors and the usage of the Website in an aggregated manner. For instance, we can use these cookies to gain insight into how our visitors use our Website. This means we can find out what works and what doesn’t, it allows us to continuously improve the Website, and measure how effective our advertising and communication is.
- We use Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes, and to help improve the overall experience on our website. You may refuse the use of cookies by selecting the appropriate settings on your browser as described below. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. You may disable the use of Google Analytics by using the link disable Google Analytics. This link creates an opt-out cookie which prevents the further processing of your data. For more information about Google Analytics cookies, please see Google’s help pages and privacy policy: Google’s Privacy Policy Google Analytics Help pages.
4. Control your cookie settings
Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the ‘Help’ option in your internet browser for more details.
You can alter how cookies are stored on your machine via your web browser settings. You can set your browser to block or disable cookies, but doing so may impact the quality of your browsing experience and limit you from accessing areas of our website where cookies are required for pages to load tailored information. For more information about cookies, including how to set your internet browser to block or disable cookies, please go to https://cookies.insites.com/
To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google.
5. Cookies used by our Website
| Cookie name | Description |
|---|---|
| eucookielaw | Accepted the cookie banner on woulgan.com |
| __zlcmid | Enables live “Ask Anne” chat service via Zendesk |
| tk_lr, tk_or, tk_r3d, tk_qs, tk_ai | Collection of internal metrics for user activity, used to improve user experience. |
| eucookielaw | Remembers the state of visitor acceptance to the use of cookies. |
| woocommerce_cart_hash | Stores an encoded string representing the contents of the WooCommerce shopping cart. |
| woocommerce_items_in_cart | Records if there are any items in the WooCommerce shopping cart. |
| wp_woocommerce_session_ | The cookie name is of the form wp_woocommerce_session_*hhhh*, where hhhh is a hashed version of the site URL.<br />This cookie contains information identifying the customer and session expiration time. For guest shoppers this a randomly generated cryptographically strong ID. |
| __stripe_mid | stripe.com uses __stripe_mid and __stripe_sid to process payments for our website. |
| __stripe_sid | When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your contact and shipping information, which we require for billing, shipping and to comply with tax and other government regulations. |
| _gat | Used to manage and throttle the request rate at which page view requests are made. |
| _ga | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| _gid | This cookie helps us count how many people visit our website by tracking if you’ve visited before. |
| _gali | Used to manage enhanced link attribution within our site. This helps use distinguish which links were clicked within our website. |
| pll_language | Your language preference on woulgan.com. |
| wordpress_logged_in_ , wordpress_sec_ | The cookie name is of the form wordpress_logged_in_*hhhh* and wordpress_sec_*hhhh*, where hhhh is a hashed version of the site URL.These cookies help us keep you logged in to our site. |